Festival Walk x Shell Exclusive Offer
1st - 31st August


Shoppers using a credit card, debit card, EPS, Octopus Card or UnionPay Card to spend a designated amount^ can enjoy 3 hours of free parking* and redeem a set of Shell coupons#. Don’t miss out!

Venue & Time:
Customer Service Desk on Level LG2 or Level UG
11:00 am –11:30 pm (Level LG2) / 11:00 am –10:00 pm (Level UG)

For other parking offers, please click here.

^Upon spending HK$400 or above (from Monday to Friday, except Public Holidays) or HK$600 or above (on Saturday, Sunday and Public Holidays).
* Terms and Conditions apply. Please refer to the Terms and Conditions of the General Car Park and 3-hour Free Parking Offers. 
# While stock lasts. Shell coupon Terms and Conditions apply. Please check "View Detail".

Photo is for reference only. 


> View Details         > Terms and Conditions

3-hour Free Parking Terms & Conditions:

  1. Payment must be made by credit card, debit card, EPS, Octopus Card or UnionPay Card only (the “Designated Electronic Payment”) in order to enjoy the 3-hour Free Parking Offer. Other payment methods (including, but not limited to, cash, cheque or cash vouchers / coupons / gift certificates / gift cards / stored-value cards / mobile app / any kind of electronic cards from Festival Walk or its tenants) are not eligible for redemption under any circumstances.
  2. Only original same-day Designated Electronic Payment receipts from Festival Walk stores with net spending of HK$400 (from Monday to Friday, except Public Holidays) or HK$600 (on Saturday, Sunday and Public Holidays) or above (a maximum of four transaction receipts) presented on the day of purchase between 11:00 am and 12:00 midnight will be accepted for redemption. Customers who present sales receipts only will not be accepted.
  3. Customers who use a Mobile Payment App (limited to Alipay, WeChat Pay, Tap & Go, TNG Wallet, Apple Pay, Google Pay, Samsung Pay, PayMe and UnionPay App) must present both original same-day sales receipts and the corresponding transaction proof (including original Designated Electronic Payment receipts or transaction record on the Mobile Payment App) for stamping and verification in order to enjoy the 3-hour Free Parking Offer.
  4. Customers must present both original same-day sales receipts and the corresponding Electronic Payment receipts for redemption, subject to the request of specific merchants.
  5. Receipts from internet purchases, mail orders, phone orders, charity donations, bank transactions, insurance, investment, finance services, telecommunication services, membership fee, office tenants’ transaction, exchanges / refunds, split transaction, bill-payments, Octopus Card re-loads and receipts that have already been used to redeem car park offers from Festival Walk tenants will not be accepted.
  6. For receipts from instalments or partial payments / deposits, only the actual amount paid on the day of purchase will be counted.
  7. All receipts presented for the 3-hour Free Parking Offer redemption will be stamped with a “Redeemed” chop for administrative purposes after completion of the redemption. The stamped receipts cannot be used for a refund at the relevant merchant’s outlet.
  8. Should the customer wish to get a refund from a receipt that has been redeemed for the Free Parking Offer, the customer must first pay the relevant parking fee at Customer Service Desk (Level LG2 or UG).
  9. Each receipt amount must be HK$100 or above.
  10. Each eligible receipt can only be redeemed once by one person.
  11. If requested, customers must provide details of their receipts to Customer Service Officer at the Customer Service Desk (Level LG2 or UG) for recording purposes. Festival Walk (2011) Limited (“FW2011”) reserves the right to photocopy receipts for verification.
  12. Offers cannot be exchanged or redeemed for cash.
  13. The free parking hours will be deducted from the total parking fee on the date of redemption.
  14. Each customer is eligible to redeem free parking once per day.
  15. Each car is eligible to enjoy the 3-hour Free Parking Offer (upon spending of HK$400 / HK$600) only once per day from Customer Service Desk (Level LG2 or UG). The 3-hour Free Parking Offer is applicable to the first 3 hours after entering the car park and is applicable to one car only.
  16. This offer is only available for cars parked on Levels P1 to P3 of Festival Walk.
  17. This offer cannot be used in conjunction with any other parking promotional offers.
  18. Car Park Terms and Conditions apply.
  19. Staff of FW2011 and Festival Walk tenants are not eligible to participate in this promotion.
  20. In case of any disputes, FW2011’s decision shall be final.

 

General Car Park Offers Terms and Conditions: 

  1. Offers cannot be used in conjunction with any other promotional offers.
  2. For every additional hour parked beyond the promotional period, the regular hourly rate of HK$22 will apply.
  3. These promotional offers are subject to change without prior notice.
  4. A maximum of 4 hours of free parking is available per visit. Each car can only enjoy the 3-hour Free Parking Offer (upon spending of HK$400/HK$600) from the Festival Walk Customer Service Desk (Level LG2 or UG) and “3+1” Offer only once per day. These two offers cannot be used at the same time slot.
  5. Car Park Terms and Conditions apply.
  6. In case of any disputes, Festival Walk (2011) Limited’s decision shall be final.


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