Parking Offers


Shoppers using a credit card, debit card, EPS, Octopus Card or UnionPay Card to spend HK$400 (from Monday to Friday, except Public Holidays) or HK$600 (on Saturday, Sunday & Public Holidays) to enjoy 3 hours of free parking.  Terms and Conditions apply.


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3-hour Free Parking Terms and Conditions:

1. Payment must be made by credit card, debit card, EPS, Octopus Card or UnionPay Card only (the “Designated Electronic Payment”) in order to enjoy the 3-hour Free Parking Offer. Other payment methods (including, but not limited to, cash, cheque or cash vouchers / coupons / gift certificates / gift cards / stored-value cards / mobile app / any kind of electronic cards from Festival Walk or its tenants) are not eligible for redemption under any circumstances.
2. Only original same-day transaction receipts and Designated Electronic Payment receipts (the “Eligible Transaction Documents”)  from Festival Walk stores with net spending of HK$400 (from Monday to Friday, except Public Holidays) or HK$600 (on Saturday, Sunday and Public Holidays) or above (in a maximum of four transaction receipts) presented on the day of purchase between 11:00 am and 12:00 midnight will be accepted for redemption. Customers who only present transaction receipts (or Designated Electronic Payment receipts) will not be accepted. 
3. Customers who use a Mobile Payment App (limited to Alipay, WeChat Pay, Tap & Go, TNG Wallet, Apple Pay, BOC Pay, Google Pay, Octopus O! ePay, PayMe, Samsung Pay and UnionPay App) must present both original same-day transaction receipts and the corresponding transaction proof (including original Designated Electronic Payment receipts or transaction record on the Mobile Payment App) for stamping and verification in order to enjoy the 3-hour Free Parking Offer.
4. Receipts from mobile shopping apps, internet purchases, mail orders, phone orders, charity donations, bank  transactions, insurance, investment, finance services, telecommunication services, membership fees, office tenants’ transactions, exchanges / refunds, split transactions, bill payments, Octopus Card re-loads and receipts that have already been used to redeem car park offers from Festival Walk tenants will not be accepted.
5. For Eligible Transaction Documents from instalments or partial payments / deposits, only the actual amount paid on the day of purchase will be counted.
6. All Eligible Transaction Documents presented for the 3-hour Free Parking Offer redemption will be stamped with a “Redeemed” chop for administrative purposes after completion of the redemption. The stamped receipts cannot be used for a refund at the relevant merchant’s outlet.
7. Should the customer wish to get a refund from a receipt that has been redeemed for the Free Parking Offer, the customer must first pay the relevant parking fee at the  Customer Service Desk (Level LG2 or UG).
8. Each transaction receipt amount must be HK$100 or above.
9. Each transaction receipt can only be redeemed once by one person.
10. If requested, customers must provide details of their Eligible Transaction Documents to the Customer Service Officer at the Customer Service Desk (Level LG2 or UG) for recording purposes. Festival Walk (2011) Limited (“FW2011”) reserves the right to photocopy receipts for verification.
11. This offer cannot be exchanged or redeemed for cash.
12. The free parking hours will be deducted from the first 3 hours of the total parking time.
13. Each customer is eligible to redeem free parking once per day. 
14. Each car is eligible to enjoy the 3-hour Free Parking Offer (upon spending of HK$400 / HK$600) only once per day from the Customer Service Desk (Level LG2 or UG). The 3-hour Free Parking Offer is applicable to the first 3 hours after entering the car park and is applicable to one car only.
15. This offer is only available for cars parked on Levels P1 to P3 of Festival Walk.
16. This offer cannot be used in conjunction with any other parking promotional offers.
17. Car Park Terms and Conditions apply.
18. Staff of FW2011 and Festival Walk tenants are not eligible to participate in this promotion.
19. In case of any disputes, FW2011’s decision shall be final.
 

General Car Park Offers Terms and Conditions: 

1. Offers cannot be used in conjunction with any other promotional offers.
2. For every additional hour parked beyond the promotional period, the regular hourly rate of HK$22 will apply.
3. Promotional offers are subject to change without prior notice.
4. A maximum of 4 hours of free parking is available per visit. Each car can only enjoy the 3-hour Free Parking Offer (upon spending of HK$400/HK$600) from the Festival Walk Customer Service Desk (Level LG2 or UG) and “3+1” Offer only once per day. These two offers cannot be used at the same time.
5. Car Park Terms and Conditions apply.
6. In case of any disputes, Festival Walk (2011) Limited’s decision shall be final.